Refund - Policy
At Nagur Digital Marketer, we're committed to providing exceptional Done-For-You (DFY) marketing services, including Facebook Ads, Funnel Building, Creative Designing, and Video Editing, tailored specifically for online coaches and entrepreneurs. We understand the importance of your investment in our services to enhance your digital marketing efforts. Below is our refund policy, designed to be fair and transparent to both parties involved.
Eligibility for a Refund:
Services Not Rendered: If for any reason we are unable to render the agreed-upon services, clients are eligible to request a full refund within 7 days of the original Payment date.
Non-Delivery of Service: If there is a significant delay in service delivery beyond the agreed timeline and no satisfactory progress update is provided, clients may request a partial or full refund, subject to review.
Unsatisfactory Service: We strive for excellence in all our services. However, if you are not satisfied with the final delivery despite revisions, please provide a detailed account of your concerns within 7 days of receiving the final service delivery. We will evaluate the situation and determine if a partial or full refund is applicable.
Refund Process:
To initiate a refund request, please contact us at [email protected] with your order details and a comprehensive explanation of your reasons for requesting a refund.
Our team will review your request within 5 business days and inform you of the decision to approve or deny the refund based on the criteria outlined above.
Approved refunds will be processed within 7-10 business days of approval, credited back to the original payment method used during purchase.
Limitations:
Requests for refunds beyond 7 days of the final service delivery will not be entertained.
Refunds are not applicable for minor errors or subjective dislikes that do not affect the overall integrity of the service provided.
Services altered or modified by the client after delivery are not eligible for refunds.
Contact Us:
Your satisfaction is our top priority. If you have any questions or concerns regarding our refund policy or wish to discuss your service needs, please do not hesitate to contact us at [email protected].